Legal

Terms of Service

Last updated: March 8, 2026

1. Acceptance of Terms

By accessing or using the website and services of DreamSmart Behavioral Solutions ("DreamSmart," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all visitors, users, clients, and participants in our programs.

2. Services Overview

DreamSmart Behavioral Solutions provides behavioral transformation consulting, training, and assessment services for organizations and individuals. Our services include, but are not limited to, the TrustFlow™ framework, Behavioral SuperPowers® assessments, keynote speaking engagements, workshops, enterprise programs, and related consulting services. Services may be delivered in-person, virtually, or through digital platforms.

3. Intellectual Property

All content, materials, frameworks, methodologies, trademarks, and intellectual property on this website and within our programs are owned by DreamSmart Behavioral Solutions unless otherwise stated. This includes but is not limited to:

  • TrustFlow™ — our proprietary trust-building framework, including the TrustFlow Trust Index (TTFI) assessment
  • Behavioral SuperPowers® — our registered behavioral identity system and assessment methodology
  • The 10 Behavioral SuperPower Identities — including all identity names, descriptions, and associated visual assets
  • All website content, graphics, logos, design elements, and documentation

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any of our intellectual property without prior written consent from DreamSmart Behavioral Solutions.

4. Use of Website

You agree to use our website only for lawful purposes. You shall not:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the website or its systems
  • Interfere with or disrupt the website's functionality or servers
  • Scrape, harvest, or collect information from the website using automated means
  • Impersonate any person or entity or misrepresent your affiliation

5. Consulting & Program Services

5.1 Engagement Terms

Specific consulting engagements, workshops, keynote appearances, and enterprise programs are governed by individual service agreements or statements of work. These Terms of Service apply in addition to any such agreements. In the event of a conflict, the specific service agreement shall prevail.

5.2 Assessment Results

Behavioral assessments provided through our programs (including TrustFlow™ and Behavioral SuperPowers® assessments) are intended for educational, developmental, and organizational improvement purposes only. Assessment results do not constitute medical, psychological, or clinical advice. Results should not be used as the sole basis for employment decisions, clinical diagnoses, or legal proceedings.

5.3 Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during any engagement. Client-specific data, assessment results, and organizational insights shared during our programs will be treated as confidential unless otherwise agreed in writing.

6. Payment Terms

Payment terms for services are outlined in individual service agreements or invoices. Unless otherwise specified, payments are due within 30 days of invoice date. Late payments may be subject to a 1.5% monthly interest charge. We reserve the right to suspend services for accounts with outstanding balances exceeding 60 days.

7. Cancellation & Refund Policy

Cancellation terms vary by service type:

  • Workshops & Training: Cancellations made 14+ days before the event receive a full refund. Cancellations within 14 days may be subject to a cancellation fee or offered as credit toward future programs.
  • Keynote Speaking: Governed by the individual speaking agreement.
  • Consulting Engagements: Cancellation terms are specified in the service agreement.
  • Digital Products & Assessments: Due to the nature of digital delivery, refunds are generally not available once an assessment has been accessed or results delivered.

8. Limitation of Liability

To the fullest extent permitted by law, DreamSmart Behavioral Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim arising from these terms or our services shall not exceed the amount paid by you for the specific service giving rise to the claim. Our services are provided for informational and developmental purposes and should not be considered a substitute for professional medical, psychological, or legal advice.

9. Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive to provide accurate and up-to-date information, we make no representations about the completeness, accuracy, or reliability of any content on this website.

10. Third-Party Links & Services

Our website may contain links to third-party websites and services, including our family of brands: TrustFlow™ (mytrustflow.com), Behavioral SuperPowers® (behavioralsuperpowers.com), and The High Trust Guy (thehightrustguy.com). These third-party sites have their own terms and privacy policies. We are not responsible for the content, practices, or availability of any linked third-party sites.

11. Indemnification

You agree to indemnify and hold harmless DreamSmart Behavioral Solutions, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your use of our website or services, your violation of these terms, or your infringement of any intellectual property or other rights of any third party.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of the State of California.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website or services after any changes constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

DreamSmart Behavioral Solutions

Email: legal@dreamsmartbehavioralsolutions.com

Website: Contact Us