Free · 3-Minute Scorecard

What Is Your Team's Trust Score?

Free, 12 questions, about 3 minutes. Get an instant score and the one thing to fix first, built on the 12 Cs of Trust framework.

0 of 12 answered

I. Foundations of Trust

Who we are and what we stand for.

Character What I say in the room and what I do afterward match, and my team doesn't have to check.
Rarely trueAlmost always true
Courage On my team, people raise the hard issue or disagree before a decision ships, not after, in the meeting, not in the parking lot.
Rarely trueAlmost always true
Commitment When someone on my team says they will do something, it gets done without me chasing it.
Rarely trueAlmost always true

II. Essentials of Trust

How trust is felt and experienced.

Connection People on my team feel genuinely known, not just managed, and our conversations go beyond status updates.
Rarely trueAlmost always true
Communication Information, including the uncomfortable kind, moves early and in both directions on my team.
Rarely trueAlmost always true
Caring My concern for my people shows up in the decisions I make, especially when it costs me something, not just in what I say.
Rarely trueAlmost always true

III. The Work of Trust

How we build trust in real time.

Clarify Decisions on my team come with a named owner and a date, so "I thought you had it" is rare.
Rarely trueAlmost always true
Collaboration My team invites dissent before a decision is made, not just tolerates it after, and people build on each other's thinking.
Rarely trueAlmost always true
Coaching Feedback on my team is specific and timely, and it flows in both directions, not just downward or once a year.
Rarely trueAlmost always true

IV. Results of Trust

How trust gets proven over time.

Consistency My team shows up the same way on a bad week as a good one, so people can predict how we'll behave.
Rarely trueAlmost always true
Competence The skill on my team matches the responsibility, and people can rely on the work itself, not just the good intentions behind it.
Rarely trueAlmost always true
Closeout Work on my team actually gets finished, documented, and handed off clean, instead of stalling at ninety percent.
Rarely trueAlmost always true

Almost there

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Your weakest C

This scored your view of the team

The Team TrustFlow Index (TTFI) measures the whole team and shows where trust breaks between people.